Terms of Service



The website at https://www.animatedcompany.com and any application and related services provided by Animated Company (including Fossa, Tether, among others) we may publish from time to time (together the “Website”) is designed, operated and administered by Doug Hous Limited, a company registered in England under company number 12575627 (“Animated Company”, “we”, “us”).


By accessing https://www.animatedcompany.com, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Animated Company. The website is available only to individuals who are at least 18 years old.


We, Animated Company, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.


These Terms of Service were last updated: September 5, 2025.


General provisions

By accessing our website, you agree to the usage of cookies as outlined in our Cookie policy. We use cookies for website analytics purposes. These cookies help us understand how visitors interact with our website, which allows us to improve your experience.


Beta Status Notice: Our service is currently in a closed beta phase. By using Animated Company, you acknowledge and accept that:


  • The service is provided on an experimental and testing basis

  • Features may be incomplete, contain errors, or function inconsistently

  • Service availability and performance may vary, with no guaranteed uptime

  • Significant changes to functionality, interfaces, and features may occur without prior notice

  • Data processing capabilities and results may evolve as we refine our technology


As a beta user, your feedback is valuable to us in improving the service. However, you agree to use the service with the understanding of its developmental nature and accept the associated limitations.


Important! Please note that any credits you purchase will remain valid for a period of one year from the date of purchase. After this period, unused credits will expire and cannot be redeemed.


When you choose to process a media file, you confirm the following:


  • You have requested and reviewed the previews generated from your file(s)

  • You acknowledge and accept the quality and limitations of the AI-assisted enhancement as demonstrated in the preview.


In alignment with our company's commitment to ethics and privacy:


  • We do not use your uploaded files to train our AI algorithms or for any purpose other than the automated processing to which you've agreed.

  • We do not share your uploaded or processed files with third parties, except for our secure providers, Amazon Web Services (AWS), Google Cloud Platform (GCP), and Runpod for the sole purpose of safe storage and processing.


Data storage policy

Uploaded files are stored permanently where technically possible, to ensure users have continuous access to their content. This includes source files, processed files, and final outputs.


Please note that all files and associated order metadata will be permanently deleted if you choose to delete your order or your account.


Your personal data is protected under the GDPR (EU data protection regulation), regardless of your geographical location. We strictly adhere to these regulations and employ robust security measures to safeguard your data. For more detailed information, please review our Privacy notice.


Refund policy

We do not offer refunds unless there is a reasonable request due to major unexpected technical issues. If you encounter such a situation, please contact our customer support at hello@animatedcompany.com for assistance.


Specific provisions for AI Video Transformation services

Provisions outlined in this section are applicable to our style transfer and video transformation services.


We claim no rights for the content generated by our AI services. You retain full ownership of all outputs created using our platform and may use them for any purpose in accordance with these Terms of Service.


All content generated with our services remains private and is not visible to the public by default.


We prohibit the use of our services for:


  • Illegal activities or violations of applicable laws and regulations

  • Creating content that harms, harasses, or exploits individuals, especially minors

  • Generating deliberately false or misleading information intended to cause harm

  • Creating content that discriminates against individuals or groups based on protected characteristics

  • Producing content that could reasonably be expected to cause physical or psychological harm

  • Generating material for unauthorized legal, medical, or official purposes


These restrictions are designed to ensure responsible use of our AI technology while allowing for legitimate creative and professional applications.


Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:


  • Modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;

  • Remove any copyright or other proprietary notations from any materials and software on this website;

  • Transfer the materials to another person or "mirror" the materials on any other server;

  • Knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Animated Company provides;

  • Use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;

  • Use this website or its associated services in violation of any applicable laws or regulations;

  • Use this website in conjunction with sending unauthorized advertising or spam;

  • Harvest, collect, or gather user data without the user's consent; or use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.


Intellectual Property

Provisions outlined in this section are not applicable to files uploaded by users for processing (see next section) or to files generated with our AI services (see "Specific provisions for AI Video and Image Transformation services" section).


The intellectual property in the materials contained in this website are owned by or licensed to Animated Company and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.


This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Animated Company at any time.


User-Generated Content

You retain your intellectual property ownership rights over content you submit to us for processing and any content we've processed on your behalf. We will never claim ownership of your content, but we do require a license from you in order to use it.


When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, modify, run, copy, enhance, or otherwise create derivative works of your content. Therefore, you should own legal rights for the content you upload.


The license you grant us can be terminated at any time by deleting your content or account.


Usage Rights

The content you create using Animated Company is yours to use without any non-commercial restrictions from us. The use is governed by Apache 2.0 license available at https://www.apache.org/licenses/LICENSE-2.0. As between you and Animated Company, you retain ownership and all your rights to content you upload and generate on Animated Company.


This includes, but is not limited to, monetised or non-monetised YouTube uploads, other short-form video uploads (e.g. Instagram Reels, TikTok), social media posts, film festival entries, product advertising, and anything else that may require commercial use rights.

Open-Source Components

Fossa Tether and related Animated Company products may include or depend on third-party open-source software components.
Each of these components is licensed to you under its own license terms in addition to this Terms of Service.

Use of these components is governed solely by their respective open-source licenses (for example, MIT, Apache 2.0, BSD, GPL, or CC-BY). Nothing in these Terms limits your rights or obligations under those licenses.

All open-source components are provided “as is” by their respective authors under the license terms accompanying them. Doug Haus Limited makes no additional warranties or representations on their behalf.

A full list of open-source components - together with copyright notices, authorship information, and the complete license texts—is included in the distributed package (OPEN-SOURCE-NOTICES.txt) and available online at
https://www.animatedcompany.com/licenses

By using Fossa Tether, you acknowledge that your use of these components is subject to their individual licenses.


Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Animated Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.


In no event shall Animated Company or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Animated Company or an authorized representative has been notified, orally or in writing, of the possibility of such damage.


In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.


Force Majeure

Animated Company shall not be liable for any failure or delay in performing its obligations under these Terms of Service where such failure or delay results from events, circumstances or causes beyond its reasonable control. These include, but are not limited to:


  • Natural disasters, including floods, earthquakes, or severe weather conditions

  • Fire, explosion, or accident

  • Acts of war, terrorism, riot, civil unrest, or public disorder

  • Actions or restrictions imposed by governmental authorities

  • National or regional emergencies, including pandemics or epidemics

  • Strikes, labor disputes, or other industrial disturbances

  • Interruptions or failures in telecommunications, internet services, or hosting facilities

  • Power failures or energy shortages

  • Cyber attacks, including denial of service attacks

  • Failures or defects in third-party software or services that are essential to our operations


In the event of such a force majeure occurrence, Animated Company will make reasonable efforts to notify affected users and minimize service disruption to the extent possible. However, Animated Company shall be excused from performance of its obligations for the duration of such force majeure event.


Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


Accuracy of AI-Generated Results

The AI-generated content and transformations provided by our services are created using complex algorithms that may produce varied results. Animated Company does not warrant or guarantee the accuracy, quality, artistic merit, or suitability for any particular purpose of AI-generated content. Results may vary based on input materials, selected parameters, and the inherent limitations of AI technology.


Users are advised to review all AI-generated content before use and exercise their own judgment regarding its suitability for their intended purposes. Animated Company (SAS) is not responsible for any decisions, actions, or consequences resulting from the use of AI-generated content.


Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. Animated Company does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.


Links

Animated Company has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by Animated Company of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.


Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.


Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.


Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.