Terms of Service

The website at https://www.animatedcompany.com and any application, plugin, extension, or related services provided by Animated Company (including Fossa, Tether, and any other products we may publish from time to time) (together, the “Website” or “Services”) are designed, operated, and administered by Doug Haus Limited (company number 12575627), a company registered in England and Wales, trading as “Animated Company” and “Fossa” (“Animated Company”, “Doug Haus Limited”, “Fossa”, “we”, “us”).

By accessing or using https://www.animatedcompany.com or any of our Services, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing the Website or using any other Services provided by Animated Company. The Website and Services are available only to individuals who are at least 18 years old.

These Website Terms operate alongside any product-specific terms that apply to particular Services (for example, the Tether Terms of Service & End User License Agreement). If there is any conflict between these Website Terms and product-specific terms, the product-specific terms will govern your use of that product.

We reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated: 11 December 2025.

General provisions

By accessing our Website, you agree to the usage of cookies as outlined in our Cookie Policy. We use cookies for website analytics purposes. These cookies help us understand how visitors interact with our Website, which allows us to improve your experience.

Beta Status Notice

Our Services (including Fossa, Tether, and related products) are currently in a public beta phase. By using Animated Company’s Services, you acknowledge and accept that:

  • The Services are provided on an experimental and testing basis;

  • Features may be incomplete, contain errors, or function inconsistently;

  • Service availability and performance may vary, with no guaranteed uptime;

  • Significant changes to functionality, interfaces, and features may occur without prior notice; and

  • Data processing capabilities and results may evolve as we refine our technology.

As a beta user, your feedback is valuable to us in improving the Services. However, you agree to use the Services with the understanding of their developmental nature and accept the associated limitations.

Credits and expiry

Any credits you purchase will remain valid for a period of one year from the date of purchase. After this period, unused credits will expire and cannot be redeemed.

Processing of media files

When you choose to process a media file using our Services, you confirm the following:

  • You have requested and, where available, reviewed any previews generated from your file(s); and

  • You acknowledge and accept the quality and limitations of the AI-assisted enhancement or transformation as demonstrated in the preview or described in the documentation.

In alignment with our commitment to ethics and privacy:

  • We do not use your uploaded files or generated outputs to train or fine-tune our AI models, unless we obtain your separate explicit consent; and

  • We do not share your uploaded or processed files with third parties, except for our secure infrastructure providers (including, for example, Amazon Web Services (AWS), Google Cloud Platform (GCP), and Runpod) for the sole purpose of safe storage and processing on our behalf.

For more information about how we handle personal data, please see our Privacy Policy.

Data storage policy

We may store uploaded files and related data (including source files, processed files, and final outputs) for as long as is reasonably necessary to:

  • Provide the Services (including short-term access to re-renders and support);

  • Allow you to access and download your content while your account or order remains active;

  • Maintain security and system integrity; and

  • Comply with legal obligations and enforce our agreements.

Specific storage and retention periods may vary by product and may be further described in our Privacy Policy or product-specific documentation.

All files and associated order metadata will be permanently deleted if you choose to delete your order or your account, subject to any data we are legally required or permitted to retain (for example, billing or fraud-prevention records).

Your personal data is protected under the GDPR and applicable UK data protection law, regardless of your geographical location. We strictly adhere to these regulations and employ robust security measures to safeguard your data. For more detailed information, please review our Privacy Policy.

Refund policy

We do not offer refunds unless there is a reasonable request due to major unexpected technical issues. If you encounter such a situation, please contact our customer support at hello@animatedcompany.com for assistance.

Specific provisions for AI Video Transformation services

The provisions outlined in this section are applicable to our style transfer and video transformation services and any related AI-powered media transformation features.

As between you and Animated Company, and to the extent permitted by law, you retain ownership of all outputs created using our platform from your lawful use of the Services and your content, subject to:

  • any third-party rights in content or materials you provide; and

  • any non-waivable terms in applicable open-source licenses or other third-party licenses that may apply to components we use or host.

We do not claim ownership of your input content or your outputs.

You are solely responsible for:

  • reviewing any AI-generated output and deciding whether and how to use it; and

  • ensuring your use of the outputs complies with applicable law, third-party rights (including copyright, moral rights, privacy, and publicity), and any relevant platform or client policies.

We do not provide any indemnity to you or your clients in relation to claims arising from your use of AI-generated outputs.

Unless otherwise specified, all content generated with our Services remains private and is not visible to the public by default.

We prohibit the use of our Services for:

  • Illegal activities or violations of applicable laws and regulations;

  • Creating content that harms, harasses, or exploits individuals, especially minors;

  • Generating deliberately false or misleading information intended to cause harm;

  • Creating content that discriminates against individuals or groups based on protected characteristics;

  • Producing content that could reasonably be expected to cause physical or psychological harm; or

  • Generating material for unauthorized legal, medical, or official purposes.

You are solely responsible for obtaining all necessary permissions, consents, and clearances for any real persons, likenesses, or third-party content included in your inputs or any AI-generated outputs you choose to use or publish.

Safety Filters & Content Review

To enforce these Terms, comply with applicable law, and protect the Service and others, we may:

  • Use automated tools (such as classifiers, pattern-matching, and other detection systems) to analyse content you upload and/or outputs generated for indications of:

    • sexually explicit content, including content involving or appearing to involve minors;

    • non-consensual or harmful deepfakes;

    • harassment, hate, or other prohibited content; and

    • malware or security threats; and

  • Block, flag, or refuse to process certain jobs, or limit access to the Services, where such tools indicate likely violations of these Terms or applicable law.

Where legally permitted, members of our team may review a limited subset of uploaded content or outputs (for example, where you ask for support, or where our systems detect potential abuse).

We do not use these safety checks to train or fine-tune our models, unless we obtain your separate explicit consent. For more detail on how we handle personal data in this context, please see our Privacy Policy.

Limitations of Use

By using the Website or Services, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • Modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on the Website or in the Services (except to the extent such restrictions are prohibited by applicable law);

  • Remove any copyright or other proprietary notations from any materials and software on the Website or in the Services;

  • Transfer the materials to another person or “mirror” the materials on any other server;

  • Knowingly or negligently use the Website or any of its associated Services in a way that abuses or disrupts our networks or any other service Animated Company provides;

  • Use the Website or its associated Services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;

  • Use the Website or its associated Services in violation of any applicable laws or regulations;

  • Use the Website in conjunction with sending unauthorized advertising or spam;

  • Harvest, collect, or gather user data without the user’s consent; or

  • Use the Website or its associated Services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

In addition, you agree not to use the Services to:

  • Create, upload, or distribute sexually explicit or pornographic content involving minors or persons who appear to be minors, or any non-consensual sexual content;

  • Generate, upload, or distribute non-consensual or harmful “deepfakes”, including:

    • synthetic media that realistically depicts an identifiable real person in sexual, pornographic, or highly sensitive scenarios without their explicit consent; or

    • synthetic media designed to mislead others into believing that a real person has said or done something they have not, where such use is reasonably likely to cause material harm (including reputational, professional, political, or emotional harm);

  • Intentionally misrepresent AI-generated or synthetic media as authentic recording of real events in a way that is unlawful or reasonably likely to cause material harm; or

  • Scrape, harvest, or extract data from the Services for the purpose of creating or training competing models or services.

You are responsible for ensuring that any synthetic or AI-generated content you create or publish using the Services complies with all applicable laws, platform policies, and industry standards, and for obtaining any consents or clearances required for identifiable individuals depicted in such content.

Intellectual Property

The provisions outlined in this section are not applicable to files uploaded by users for processing (see “User-Generated Content” below) or to files generated with our AI services (see “Specific provisions for AI Video Transformation services” above).

The intellectual property in the materials contained on the Website (including text, design, branding, and software, excluding user content and open-source components) is owned by or licensed to Animated Company and is protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial, transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or these Terms of Service, and may be terminated by Animated Company at any time.

User-Generated Content

You retain your intellectual property ownership rights over content you submit to us for processing and any content we have processed on your behalf. We will never claim ownership of your content, but we do require a license from you in order to use it to provide the Services.

When you use our Website or its associated Services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to store, process, run, modify, and create derivative works of your content solely as necessary to:

  • operate, maintain, and provide the Services to you (and, where applicable, to deliver your work product to your clients);

  • maintain the security and integrity of the Services; and

  • troubleshoot and provide support at your request.

This license does not allow us to use your content to train or fine-tune our AI models, unless we obtain your separate explicit consent.

You should own the necessary legal rights for the content you upload.

The license you grant us can be terminated at any time by deleting your content or your account, except to the extent we are required or permitted to retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.

Usage Rights

The content you create using Animated Company’s Services (including Tether and Fossa) is yours to use, subject to these Terms of Service and applicable law. As between you and Animated Company, you retain ownership and all your rights to content you upload to or generate with Animated Company, subject to any third-party rights and any non-waivable open-source license terms that may apply.

Subject to your compliance with these Terms, you may use, reproduce, display, perform, distribute, and commercialise your outputs for any lawful purpose without any additional license or approval from Animated Company.

This includes, but is not limited to, monetised or non-monetised YouTube uploads, other short-form video uploads (e.g. Instagram Reels, TikTok), social media posts, film festival entries, product advertising, and any other commercial or non-commercial use.

You are solely responsible for ensuring your use of such outputs complies with all applicable laws, third-party rights, and platform or client policies.

Open-Source Components

Fossa, Tether, and related Animated Company products may include or depend on third-party open-source software components. Each of these components is licensed to you under its own license terms in addition to these Terms of Service.

Use of these components is governed solely by their respective open-source licenses (for example, Apache 2.0 and other open-source licenses listed on our licenses page). Nothing in these Terms is intended to limit your rights or obligations under those licenses.

All open-source components are provided “as is” by their respective authors under the license terms accompanying them. Doug Haus Limited makes no additional warranties or representations on their behalf.

A full list of open-source and third-party components—together with copyright notices, authorship information, and the relevant license texts or links—is included in the distributed package (for example, in a file such as “TETHER – OPEN-SOURCE & THIRD-PARTY NOTICES”) and is available online at:

https://www.animatedcompany.com/licenses

By using Fossa, Tether, or related products, you acknowledge that your use of these components is subject to their individual licenses.

Liability

Our Website, Services, and the materials on our Website are provided on an “as is” basis. To the extent permitted by law, Animated Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

In no event shall Animated Company or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use the Website, the Services, or the materials on the Website, even if Animated Company or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Website, the Services, or these Terms of Service will not exceed the greater of:

  • the amount you have paid to us for the relevant Services in the twelve (12) months preceding the event giving rise to the claim; or

  • £100.

Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you. Nothing in these Terms is intended to exclude or limit any rights you may have under mandatory consumer-protection or data-protection laws that apply to you (including, where applicable, the UK GDPR).

Force Majeure

Animated Company shall not be liable for any failure or delay in performing its obligations under these Terms of Service where such failure or delay results from events, circumstances or causes beyond its reasonable control. These include, but are not limited to:

  • Natural disasters, including floods, earthquakes, or severe weather conditions;

  • Fire, explosion, or accident;

  • Acts of war, terrorism, riot, civil unrest, or public disorder;

  • Actions or restrictions imposed by governmental authorities;

  • National or regional emergencies, including pandemics or epidemics;

  • Strikes, labor disputes, or other industrial disturbances;

  • Interruptions or failures in telecommunications, internet services, or hosting facilities;

  • Power failures or energy shortages;

  • Cyber attacks, including denial of service attacks; or

  • Failures or defects in third-party software or services that are essential to our operations.

In the event of such a force majeure occurrence, Animated Company will make reasonable efforts to notify affected users and minimize service disruption to the extent possible. However, Animated Company shall be excused from performance of its obligations for the duration of such force majeure event.

Accuracy of AI-Generated Results

The AI-generated content and transformations provided by our Services are created using complex algorithms that may produce varied results. Animated Company does not warrant or guarantee the accuracy, quality, artistic merit, or suitability for any particular purpose of AI-generated content. Results may vary based on input materials, selected parameters, and the inherent limitations of AI technology.

Users are advised to review all AI-generated content before use and exercise their own judgment regarding its suitability for their intended purposes. Animated Company is not responsible for any decisions, actions, or consequences resulting from the use of AI-generated content.

Accuracy of Materials

The materials appearing on our Website are not comprehensive and are for general information purposes only. Animated Company does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this Website, or otherwise relating to such materials or on any resources linked to this Website.

Links

Animated Company has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by Animated Company of the site. Use of any such linked site is at your own risk and we strongly advise you to make your own investigations with respect to the suitability of those sites.

Right to Terminate

We may suspend or terminate your right to use our Website or Services and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. You irrevocably submit to the exclusive jurisdiction of the courts of England in relation to any dispute arising out of or in connection with these Terms of Service or your use of the Website or Services.